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What are the shipping methods?

We ship exclusively with DHL.

How long does the delivery take?

The delivery takes an average of 2-3 business days . Of course, this is also dependent on DHL. As a rule, the products are being shipped the day after the order.

Can I pick up my products myself?

Currently we are not offering the possibility of a pick up.

Can I track my delivery?

Once the goods have been shipped, you will receive a DHL tracking number.

Do you ship internationally?

We also ship internationally. Please note the posted shipping costs at checkout.

What is the return procedure?

You will find a DHL return slip in your package. Please stick it on the package in which the products came and send it back to us. Please note the cancellation policy.

How do I get a refund?

Your purchase amount will be refunded to the selected payment method after receipt and inspection of the products.