What are the shipping methods?
We ship exclusively with DHL.
How long does the delivery take?
The delivery takes an average of 2-3 business days . Of course, this is also dependent on DHL. As a rule, the products are being shipped the day after the order.
Can I pick up my products myself?
Currently we are not offering the possibility of a pick up.
Can I track my delivery?
Once the goods have been shipped, you will receive a DHL tracking number.
Do you ship internationally?
We also ship internationally. Please note the posted shipping costs at checkout.
What is the return procedure?
You will find a DHL return slip in your package. Please stick it on the package in which the products came and send it back to us. Please note the cancellation policy.
How do I get a refund?
Your purchase amount will be refunded to the selected payment method after receipt and inspection of the products.